What can we sort out?

Answers about bookings, payments and refunds. If none of it fits, a person will read what you send and answer it.

Booking

How it works, and where your confirmation is

How booking on Trendetna worksYou book and pay here, and the reservation is created in the operator's own system, so the times and prices you see are the ones they actually have.
Paid, but waiting for the operatorSome bookings need the operator to confirm after payment. Your money is taken, your place is requested, and the status changes when they answer.
Your confirmation, reference and ticketYour booking reference and ticket arrive by email and are always available under your bookings, whether or not the email did.

Changing your mind, and getting your money back

What you pay, in which currency, and to whom

Meeting points, timing, and who to call

On the day: meeting point, timing and what to bringEverything specific to the day comes from the operator and is on your confirmation and the listing page. On the day itself, contact them directly.

Signing in, your details, closing it

Your account, signing in, and closing itBook with an email and password or with Google, change either from your account page, and close the account whenever you like.

Who runs the experiences, and listing your own

The feed, the assistants, reaching a person